We, Venus'Secret Spa, receive, collect and archive the information you add to our website or provide to us in any other way. In addition, we collect the IP address used to connect your computer to the Internet, login data, email address, password, computer and Internet information and purchase history. We may use tools to measure and collect browsing information, including page response time, total visit time on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication), payment information (including credit card information), comments, feedback, recommendations and personal profile. 

 

When you carry out a transaction on our site, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions listed below only.

 

We collect personal and non-personal information to:

 

1. Provide and operate the Services;

2. Provide our users with ongoing customer support;

3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;

5. Comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in Wix.com's databases. Wix.com stores your information on firewall-secured servers.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you about your account, to help resolve an issue related to your account, to resolve a payment dispute, to collect fees or debts, for surveys or questionnaires, for news about our company or for any other reason that is necessary to review our contract, in accordance with local laws. We may contact you by email, telephone, text message or post.

 

If you no longer wish to have your personal information collected by us, please contact us at venus@venussecretspa.com.br.

 

We have the right to modify this privacy policy at any time, so please check back regularly. Changes and clarifications will be put into effect immediately upon posting on our website. If we make changes to material in this policy, you will be notified so that you are aware of what information we collect and how we use it. 

 

If you would like to: access, correct or delete any information we have collected about you, feel free to contact us at venus@venussecretspa.com.br or contact us at Rua Costa Carvalho, 187 Pinheiros, São Paulo, Brazil - Cep 05429-130.